FAQs
Can I reserve an item in advance?
Yes, you can reserve selected items for a short period. Please contact us for availability and reservation details.
Where is your store? Can I shop in-store?
Currently, Hapas only has physical stores in Vietnam. We would be delighted to welcome you at our stores in Vietnam if you have the opportunity to visit.In Thailand, we currently operate through online channels.
What payment methods do you accept?
We accept multiple payment methods, including bank transfer or cash on delivery (COD), with no additional fees.
Can I pay by credit card?
Currently, we do not accept credit card payments. Please use other available payment methods on the platform.
Do you offer Cash on Delivery (COD)? Are there any extra fees?
Yes, COD is available, and there are no extra charges.
Can I return or exchange a product?
We offer a 1-to-1 exchange policy within 6 months. Please contact us for more details.
